Policy
Your privacy is the foundation of our work.
Therapy only works in a space where you feel safe. Here is exactly how we protect your information.
Last updated · January 2026
Information we collect
When you contact us via WhatsApp, phone, email or our website form, we may collect your name, contact number, email address and a brief description of what you'd like help with.
During sessions, clinical notes are recorded for your continuity of care. These notes are stored securely and never shared without your written consent.
How we use your information
Your information is used solely to schedule sessions, provide clinical care, and follow up on your progress. We never sell, rent or share data with third-party marketers.
Confidentiality and limits
Everything you share in therapy is confidential. The only legal exceptions are: imminent risk to your life or someone else's, suspected abuse of a minor, or a court order. We will discuss any limit before it ever applies to you.
Online sessions
Sessions are conducted via Google Meet or Zoom — both end-to-end encrypted. Sessions are never recorded.
Your rights
You may request access to, correction of, or deletion of your personal records at any time by emailing komaljain.mpsk@gmail.com.
Contact
Questions about this policy? Email komaljain.mpsk@gmail.com or WhatsApp +91 70143 58621.